Let’s discuss the best time to ask for a review. This comes into play with your employees. They will be asking customers strategic questions at strategic times, moving towards a sale. This generates positive reviews.
Let’s start with talking about how Google asks for a review. Google always says, “You better not ask for a review”. They have removed reviews that they feel were requested. However, Google will say to you, for example “If you write a review for the Austin Hot Sauce Festival, any review, and you just show it to us, we’ll give you free Google swag.” That’s totally opposite what they tell businesses.
Customers want to see pictures of you, the people who’re going to be providing them a service. Or maybe a picture of your finished product, what they will be paying for. They do not want to see your cool new truck or a pretty sky. This is very simple yet a lot of people have trouble accepting it.
Did you know that Google sorts their main database by business phone numbers? Not your address, not your name. NAP = Name, Address and Phone number. It is vital that you are consistent across the board with how you format your NAP.